Privacy Policy

1. Introduction

Welcome to LiftQR ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using LiftQR, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address (when you create an account)
• Gym information (name, location, contact details)
• Payment information (processed securely through third-party payment processors)
• Equipment and machine details you add to your account
• Video content and URLs you upload or link
• Communications with our support team

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information:

• Usage data (QR code scans, page views, features used)
• Device information (browser type, operating system, IP address)
• Analytics data (time spent, click patterns, user journey)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party services you connect with LiftQR:

• Video hosting platforms (Bunny.net, YouTube)
• Authentication services
• Payment processors

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Create and manage your account, generate QR codes, host video tutorials
• Process Payments: Handle billing and subscription management
• Improve Services: Analyze usage patterns, optimize performance, develop new features
• Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
• Communications: Send service updates, security alerts, marketing materials (with your consent)
• Security: Detect fraud, prevent abuse, ensure platform security
• Legal Compliance: Comply with applicable laws and regulations
• Analytics: Generate insights about QR code usage and member engagement

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@liftqr.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality (authentication, security)
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings. See our Cookie Policy for more details.

9. Children's Privacy

LiftQR is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), we process your personal data based on:

• Contract Performance: To provide our services
• Legitimate Interests: To improve and secure our platform
• Legal Compliance: To comply with legal obligations
• Your Consent: For marketing communications and non-essential cookies

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell personal information.

13. Third-Party Links

Our service may contain links to third-party websites (e.g., YouTube, Bunny.net). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: