Refund Policy

30-Day Money-Back Guarantee

All paid plans come with a 30-day money-back guarantee. If you're not satisfied with LiftQR for any reason within the first 30 days of your subscription, contact us for a full refund.

Subscription Cancellation

You can cancel your subscription at any time from your dashboard. Here's how it works:

Monthly Subscriptions

• Cancel anytime - no long-term contracts
• You retain access until the end of your current billing period
• No charges after cancellation
• Refunds available within 30 days of initial purchase

Annual Subscriptions

• 30-day money-back guarantee applies
• After 30 days: pro-rated refunds considered on a case-by-case basis
• You retain access until the end of your annual period
• No automatic renewal after cancellation

How to Request a Refund

Refund Eligibility

✓ Eligible for Refund:

• Subscriptions within 30 days of initial purchase
• Technical issues that prevent service use (after support attempts)
• Duplicate charges or billing errors
• Service not as described

✗ Not Eligible for Refund:

• Subscriptions older than 30 days (unless technical issues)
• Accounts that violated our Terms of Service
• Unused portions of subscription (except within 30-day window)
• Change of mind after 30-day guarantee period

Free Trial Policy

Our free plan allows you to try LiftQR with up to 3 machines at no cost. There are no charges or credit card required for the free plan.

• Free plan is available indefinitely
• Upgrade to paid plans at any time
• No automatic charges without your consent
• Cancel paid upgrade within 30 days for full refund

Billing Disputes

If you notice an incorrect charge or have questions about your bill:

1. Contact us immediately at qrlift@gmail.com
2. Provide transaction details (date, amount, payment method)
3. We'll investigate within 2 business days
4. Incorrect charges will be refunded immediately

Payment Processing

All payments are securely processed through Paddle. Refunds are issued to your original payment method:

• Credit/Debit Cards: 5-7 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-10 business days

Note: Processing times may vary depending on your financial institution.

Data Retention After Cancellation

When you cancel your subscription:

• Your data is retained for 90 days in case you want to reactivate
• QR codes will continue to work during your paid period
• After 90 days, all data is permanently deleted
• You can request immediate data deletion by contacting support

Contact Information

For refund requests, billing questions, or cancellations:

Policy Updates

This refund policy may be updated from time to time. Any changes will be posted on this page with an updated "Last modified" date. Continued use of LiftQR after changes constitutes acceptance of the updated policy.